
How to convert an M365 user mailbox to a shared mailbox
Converting an M365 user mailbox to a shared mailbox is a common task, especially when dealing with departing employees or creating team-accessible mailboxes. Here’s a breakdown of the process, incorporating key considerations: Key Points Before You Begin: Licensing: The user mailbox must have an active Microsoft 365 license assigned to it before you can convert it. After conversion, if the shared mailbox is under 50 GB, you can remove the license to save costs. However, do not delete the






